Archive for the ‘LeadMaster F.A.Q’ category

How can you tell when someone hasn’t opened an email in LeadMaster

February 22, 2012

How do you track emails that haven’t been opened? It requires a couple of straightforward steps.

What’s the difference between Email Marketing, Lead Nurturing and Marketing Automation?

January 27, 2012

The distinction between Email Marketing, Lead Nurturing and Marketing Automation can be confusing because they all use email as their delivery mechanism.

Email Marketing – Getting your emails to show up correctly in all email clients

January 20, 2012

To get your email to show correctly in most email clients use Tables instead of HTML

tags. Some email clients, like Outlook, strip styles, positioning, background images, padding etc.

New Feature – Custom Form Labels Act as Links

January 18, 2012

When creating a label on a LeadMaster custom form you can now use HTML to make the label a link.

Creating a pool of unassigned leads for sales reps

October 13, 2011

how to create a pool of unassigned leads in LeadMaster so the sales team could ‘go fishing’.

LeadMaster F.A.Q – Data back up

September 23, 2011

LM backs up your data every day as part of our service. In addition, the Account Owner can export all your leads at any time so you can keep them locally. Additional services are available for a fee – such as putting your data on an FTP server every day.

LeadMaster F.A.Q – seeing old data in the window

September 22, 2011

Do you have more than one session (window) open with both logged into the application – either using the same logon or different logons? This will cause issues. Please be sure you have only one session open for LeadMaster.

LeadMaster F.A.Q – submit and retrieve leads from the CRM

September 21, 2011

Here’s the link to the documentation http://api.leadmaster.com/LeadAPI/LeadAPI.asmx

Default Message Board for the Workgroup

September 20, 2011

When you add / edit a message board, there is an option to make that message board the default for the workgroup. When this option is selected, every user who logs on to the workgroup and does not have a specific message board associated with their username for that workgroup (see ‘Administration’ / ‘Logon Management’ / ‘Internal Settings’) will see this message board on their home page.

LeadMaster F.A.Q – Diagnosing connection issues: run a ‘Trace Route’ report

September 20, 2011

http://www.leadmaster.com/LeadMaster-Support/LeadMaster-PDF-Files/Support-Library-Files/Slow-Response-times-tracert-ping-Oct2009.pdf


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