Archive for the ‘LeadMaster Support’ category

New LeadMaster Admin Guide in the Support Library

March 19, 2010

Check out the updated Admin guide for LeadMaster in the support library. http://www.leadmaster.com/LeadMaster-Support/LeadMaster-Support-Library.asp It covers topics like lead nurturing and workflow automation.

LeadMaster Launches New Website

December 7, 2009

The new LeadMaster website was launched today. The new website is organized into specific areas of interest: Lead Management CRM Solutions (Sales Force Automation, Email Marketing…) Industry Solutions (High Tech, Insurance, Healthcare, Small Business, Manufacturing…) Call Center Servicees (Lead Generation, Appointment Setting…) CRM Services (CRM Customization, CRM Consulting, Landing Page Integration…) Partner Programs (Reseller Program, [...]

New Support Site

August 1, 2009

What do you think of the new support pages? http://www.leadmaster.com/LeadMaster-Support/LeadMaster-Support-index.asp You’ll find: Our CRM support library with lots of troubleshooting and support documentation. CRM support tutorials to guide you through a variety of features and functions. CRM user training videos where you’ll find a wide variety of training and instructional videos. CRM Download Center where [...]

Being timed out?

July 22, 2009

We often hear that a user feels they are being timed out prior to the 60 minute system threshold.  The timeout clock is reset to zero with every database activity.  A database activity is when the user’s browser is interacting with the actual database.  This means hitting a Go/Submit/Add/etc button or even a record/lead or [...]

How do I access LeadMaster support?

July 2, 2009

The easiest way to reach support is via email   support@leadmaster.com We are currently working on an automated workflow solution that would allow you to enter your support question into our website.  This will allow us to better track your question and provide excellent customer support.