LeadMaster F.A.Q – find garbage in signature

Why do I find garbage in signature sent to the Client using Email Templates?

  • This is typically a result of using copy/paste of your signature from one of your existing Emails that you have in Outlook or from Word.  When you do this it copies in the Microsoft Office formatting.  This is known to cause issues with the LeadMaster email editor.  If you are going to copy/paste from an Outlook email or a Word document you will need to use the “Paste from Word” icon located on the email editor.
  • To ensure that your signature will render correctly, it is recommended that you create a primary signature within the application using the email editor only.
  • An alternative is to create each of your templates with a signature in the template using the email editor to do so.


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