Archive for September 2011

Sales Lead Management Association Opens Nominations for Third Annual ’50 Most Influential Sales Lead Management Professionals’ List

September 29, 2011

The Sales Lead Management Association (SLMA) announced today that nominations for its annual election of the ’50 Most Influential People in Sales Lead Management 2011′ will open October 1st. James Obermayer, CEO of the SLMA, said, “Last year there were 5,810 votes cast for 99 nominees, by 3,786 people (each voter may choose up to three nominees). This year we expect the nominations and votes to double.”

The annual election has a nomination period of October 1st through October 25th, followed by a voting period from November 1st through November 30th. Only members of the SLMA may nominate people they think deserve recognition (membership in the SLMA is free). On December 5th, the ‘Top 50’ winners will be announced in the order of highest votes received. The complete rules for nominations, as well as nomination forms, are available on the SLMA site, http://www.salesleadmgmtassn.com .

SLMA co-founder Susan Campanale said, “The Top 50 list is created in a two-stage process: nominating and voting.”

— Nominations: SLMA members may nominate one or more professional individuals for consideration through October 25th, which is a week after Sales Lead Management Week (October 9-15, 2011). Nominations are accepted from SLMA members only. Nonmembers, however, may nominate someone once they join SLMA, and membership is free.

— Voting: Any member or non-member may vote for candidates listed on the SLMA site beginning November 1st, 2011. The ’50 Most Influential Sales Lead Management Professionals’ List will be published on December 5th, 2011.

Ken Murray, President of VanillaSoft, stated, “The SLMA has become a leader in sharing news and information, and in educating and recognizing leaders in sales lead management. The association has become a vital stopping point for the industry. Their recognition of the top 50 leaders is spot-on and one of the highlights for industry members. Congrats SLMA on another great year of contribution.”

Andy Brownell, CMO of LeadMaster said, “The SLMA Top 50 Most Influential People in Sales Lead Management is great way to recognize industry leadership, outstanding performance and those responsible for increasing the visibility of all aspects of lead management, from social CRM to marketing automation to the next great idea. I encourage everyone to nominate and vote for their favorite lead management visionary.”

“The annual election for the 50 Most Influential People in Sales Lead Management is a highly competitive contest that continues to grow in popularity,” noted Dan McDade, founder and CEO of PointClear. “I was honored to be named to this elite list for the last two years.”

About the Sales Lead Management Association

The mission of the Sales Lead Management Association is to help companies become successful in the critical business process of managing sales leads. For more information about SLMA or the ‘Top 50’ list, call Sue Campanale at 714-637-6989.

 

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.

That Coffee is for Closers

September 27, 2011

If you’re in sales or marketing chances are you’ve seen the famous 1992 Alec Baldwin movie ‘Glengary Glen Ross’.  If you haven’t seen it you can find the famous ‘That Coffee is for Closers’ scene on YouTube.

This month’s cartoon from the Sales Lead Management Association reminded me of that movie.

SLMA-Cartoon - movie theme - closing sales leads

These days there is so much more to managing leads than there was back in 1992.  In the movie the leads came in on 3×5 cards and were handed out at the sales meeting.  These days leads come in from the internet, email, phone calls, business reply cards, trade shows, virtual trade shows, etc.  Reps no longer have to wait days for the new leads.  Now we measure response time in minutes.  Today, if you can’t respond to an internet lead in less than 90 seconds there is something wrong with the way you are managing your sales leads.  Who knows, maybe someone will produce ‘Lead Management‘ the movie.

 

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.

LeadMaster F.A.Q – Data back up

September 23, 2011

How does LM manage Data back up?

  • LM backs up your data every day as part of our service. In addition, the Account Owner can export all your leads at any time so you can keep them locally.  Additional services are available for a fee – such as putting your data on an FTP server every day.

 

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.

LeadMaster F.A.Q – seeing old data in the window

September 22, 2011

I sometimes see old data in the window, other times I’m missing a submit button and sometimes it doesn’t seem to update the record when I click submit?

  • Do you have more than one session (window) open with both windows logged into the LeadMaster application – either using the same logon or different logons?  This will cause issues.  Please be sure you have only one session open for LeadMaster.
  • Security Settings can sometimes cause issues.  Security should be set to ‘medium’.  On a PC click on Tools / Internet Options / Security / change to medium and click apply.
  • Are you using the browser’s back button to navigate?  You should only use the application navigation.
  • Do you have caching enabled?  You should set your browser to check for the most up-to-date page every time and clear your cache.

 

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.

LeadMaster F.A.Q – submit and retrieve leads from the CRM

September 21, 2011

Do you have an API / Web service integration document that describes how to submit and retrieve leads from the CRM programmatically server side?

  • Yes, LeadMaster does provide web service to post data. This feature also allows the API to update opportunities.

 

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.

Default Message Board for the Workgroup

September 20, 2011

In LeadMaster, when you add / edit a message board, there is an option to make that message board the default for the workgroup.  When this option is selected, every user who logs on to the workgroup and does not have a specific message board associated with their username for that workgroup (see ‘Administration’ / ‘Logon Management’ / ‘Internal Settings’) will see this message board on their home page.

If more than one person checks this box, the last one checked is the message board that will be displayed.

Message Board -  default for the workgroup

Message Board – default for the workgroup

 

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.

LeadMaster F.A.Q – Diagnosing connection issues: run a ‘Trace Route’ report

September 20, 2011

How do I run  “Trace Route and Ping” reports? – used for determining if I am making contact with the servers in a timely manner?

Instructions posted here:

 

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.