Posted tagged ‘Round Robin’

LeadMaster’s Latest Design Release is Optimized for Tablets

February 3, 2013
The new interface provides tablet users with easy access to social media features, lead scoring, lead assignment, marketing automation and personalized dashboard reports.
LeadMaster, a leader in cloud computing solutions for sales lead management, marketing automation and CRM announces compatibility of their new interface for the LeadMaster cloud-based application with all major brands of tablets. The new Web 3.0 interface features many enhancements that dramatically improve overall user experience for people who access the application using tablets.

Some of the key redesign features include streamlined and customizable banner menus, multiple dashboards for each user and multiple productivity tools in the jQuery accordions on the home page. The LeadMaster platform is an all-in-one cloud application for managing sales leads, automating marketing and managing customer relationships. The application is a cost effective All-in-1 solution combining CRM, SFA, Lead Management, Marketing Automation and Virtual Call Center features. The new easy-to-use interface provides tablet users with the same powerful features as desktop users.

The user-definable menu system provides one-click access to the features / functions of the LeadMaster platform that are most important to the individual customer. Users get one-click access to incoming leads, prospect nurturing, email marketing, marketing automation and campaign management. The social media ‘web links’ provide LeadMaster users with an efficient way to research and qualify prospects. The user-definable multiple real-time dashboards, make it easy to track and manage key performance indicators at a glance. The jQuery accordions provide fast access to: My Calls & Tasks, My Leads, My Searches, My Reports & Charts and My Recent Items.

— The My Calls & Tasks feature is the daily organizer for call backs and action items. This is the feature that helps keep LeadMaster users organized and on track.

— The My Leads accordion provides instant notification when new leads arrive in the system for a sales rep.

— The My Searches section provides a list of saved searches for instant access to key information.

The My Reports & Charts drop down menu shows a list of saved reports and charts. LeadMaster reports contain a preview feature that displays what the report is going to look like, using the customer’s data. Customers can also subscribe to reports and have those reports emailed to them on a daily, week or monthly basis. The report subscriptions are a convenient way for management to keep up with what’s going on in the business. Because work is often interrupt driven, the My Recent Items section provides a quick way to return to what you were recently working on.

Russell King, LeadMaster CEO said, “The world has moved quickly in terms of embracing tablets. They are low cost and versatile, supporting both Wifi and 4G. In looking to the future we thought it was important to design this new interface to meet the growing need for tablet compatibility.”

About LeadMaster

LeadMaster offers a multifunction cloud-computing software solution for sales and marketing professionals. Everything you need in one easy-to-use online web-based application. You can choose to implement an end-to-end Sales Lead Management CRM Software solution or select specific point solutions to satisfy your sales & marketing requirements.

Options include:

Lead-Xpress – A revolutionary new way for sales reps to receive and update sales leads.

E-Marketing – Drip marketing, lead nurturing, email tracking, open & clicks reporting.

Lead-Xtreme – It’s like caller-ID for your website. Website visitor info flows into LeadMaster CRM in real-time.

Call Center Solutions – Combining LeadMaster solutions provides a complete virtual call center system.

Voice-Leads – Convert text leads into speech, call the rep, read the lead & offer to connect with prospect.

LeadMaster’s on-demand customizable SaaS solutions combine sales lead management software, lead tracking solutions, sales force automation tools (SFA), customer relationship management features (Sales CRM), LeadMaster Voice solutions and virtual call center solutions. This powerful web-based application has helped companies large and small from virtually every industry.

The LeadMaster sales lead management CRM solution is intuitive and easy to use, providing real-time lead capture, lead distribution, lead tracking, lead nurturing, custom reporting and email marketing. LeadMaster makes it easy to qualify and convert leads from virtually any source – landing page, email, call center, webinar, sales lead suppliers and more.

The LeadMaster sales lead management CRM product is straightforward and easy to learn yet has robust features like workflow automation, round-robin lead distribution, mobile access, CRM analytics and Outlook integration.

LeadMaster products and services are available through a global network of value-added resellers, consultants and system integrators.

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New Feature – Multiple Round Robin Queues

August 25, 2010

Introducing multiple round robin queues in LeadMaster.  When new leads are distributed by Round Robin a single queue isn’t always enough.  We heard your request for multiple queues and it has just been rolled into production.

If you’ve been using Round Robin this will be an easy upgrade to implement.  You’ll use the same interface as before to set up the round robin queue.  Simply give the queue a name – for example Northeast Region Sales Reps and then click on a rep and then click the add button for each rep you want to put in the queue.

New Round Robin - Allows Multiple=

New Round Robin – Allows Multiple Round Robin Queues

Here’s the interface for keeping track of all your round robin queues.  You can edit and/or delete the queues from here.  This is where you can specify that users must be logged in to be receive leads.  This is also where you specify whether it is the user’s choice to use the round robin queue, to always use the queue or never.

Multiple Round Robin Queues

Multiple Round Robin Queues

The multiple round robin queue feature is available from 1) adding new records 2) importing records and 3) workflow automation.  Using workflow automation with round robin is handy when leads are coming into LeadMaster via email, web sites, landing pages, http post etc.  When the leads arrive, as part of the workflow, text messages and email messages can be sent to let the sales rep know they’ve got a new lead.

Workflow Automation with Round Robin Lead Distribution

Workflow Automation with Round Robin Lead Distribution

 

 

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.

LeadMaster Celebrates Twelfth Year of Business

February 11, 2010

ROSWELL, Georgia — February 10, 2010 LeadMaster, a leading provider of cloud computing solutions for Sales Lead Management, Lead Tracking, Online CRM tools and Sales Force Automation solutions celebrates twelve years in business.

Founded in 1998, LeadMaster is a true pioneer in the provision of online sales and marketing tools long before the terms customer relationship management and software-as-a-service became common parlance. Today the company has thousands of users spanning the globe.  LeadMaster users come from a wide variety of industries and all size companies, from Fortune 50 to small business.  LeadMaster continues to expand worldwide thanks to multiple language support.

During 2009 LeadMaster’s commitment to continually enhancing their product offering has brought a number of improvements to the flagship CRM product.  Some of the highlights include

  • A user-friendly Landing Page Mapping Tool that allows non-programmers to have the data from landing pages flow into the LeadMaster system automatically.
  • QuickBooks Integration so users don’t need to key in data twice.
  • Further improvements with Outlook integration.
  • A new Quote Generating System to provide users with a quick and convenient way to produce quotes for customers.  It also conveniently generates an opportunity if required.
  • Enhanced E-mail Marketing features including Lead Nurturing, Reporting and Bounce Management.
  • New interface enhancements for Logon Management
  • Integration with enterprise level Call Center Solutions like Connect First.
  • New Charting Features for the home page / information center / dashboard.
  • New pre-configured Security Levels to make it easier to standardize security settings.
  • New lead distribution methodology including Round Robin distribution.
  • Additional features and functions in the Workflow & Automation Management features.
  • New products like Lead-Extreme, which provides Website “Caller ID” and LeadMaster Voice a new digital phone service.

For 2010 LeadMaster is looking forward to expanding the business with the launch of their new global partner program.

See previous releases

LeadMaster Celebrates:

5 Years in Business

8th Year in Business

9th Year of Growth

10 Year Anniversary

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About LeadMaster

LeadMaster, a leader in sales and lead management, delivers tangible benefits to sales, marketing and call center teams through its web-based solutions and call center services.  LeadMaster’s flagship cloud computing application closes the loop between marketing and sales by tracking leads in real time throughout the sales cycle, from demand generation to lead closure. Combining sales lead management, lead tracking, sales force automation tools (SFA), customer relationship management features (CRM) and call center capabilities, this powerful web-based application helps companies pinpoint where leads are converting into revenue to quickly increase close ratios and maximize return on investment (ROI) for marketing campaigns. LeadMaster’s products and services are available directly from its corporate headquarters in Atlanta, Georgia and also through a global network of value-added resellers, consultants and system integrators.   For more information, please visit the LeadMaster at http://www.LeadMaster.com and http://blog.LeadMaster.com

©2010 LeadMaster, Inc. All rights reserved. The product names used in this press release are for identification purposes only. All trademarks and registered trademarks are the property of their respective owners.

The all-in-one solution for managing leads and customer relationships, automating marketing, email marketing, call center and inside sales.